Privacy Policy

Last Updated: 31 July 2026

Welcome to GJ5 Home Service.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following information:

  • Full Name

  • Mobile Number

  • Email Address

  • Delivery Address

  • Pincode

  • Order Details

  • Payment Information (processed securely through payment providers)

  • Device Information

  • IP Address

  • Browser Information

2. How We Use Your Information

Your information is used only for:

  • Processing your orders

  • Delivering products

  • Booking TV repair services

  • Customer support

  • Order verification

  • Service updates

  • Website security

  • Improving our services

3. Payment Information

We do not store your debit card, credit card, UPI PIN, or banking passwords.

Payments are processed through secure third-party payment providers.

4. Cookies

Our website may use cookies to improve your browsing experience and remember your preferences.

You may disable cookies from your browser settings if you choose.

5. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted delivery partners, technicians, or payment providers when required to complete your order or service.

6. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Customer Responsibility

Customers must provide accurate information while placing orders or booking repair services.

Incorrect information may delay or prevent successful delivery or service.

8. Third-Party Services

Our website may contain links or integrations with third-party services such as:

  • Google Maps

  • WhatsApp

  • Payment Gateway

  • Social Media Platforms

We are not responsible for the privacy practices of these third-party services.

9. Children's Privacy

Our website is not intended for children under 18 years of age.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time without prior notice.

The latest version will always be available on this page.

11. Contact Us

GJ5 Home Service

📍 Surat, Gujarat, India

📞 +91 88669 83900

📞 +91 92652 55869